INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, we strive to ensure that the product you receive matches the picture shown. However, slight variations in color or details might be due to lighting and display settings. Rest assured, we prioritise quality and accuracy in our product listings.

Where can I view my sales receipt?

You can view your sales receipt in your account under the "Order History" section. After logging in, select the specific order to see the receipt details. Additionally, a copy of your sales receipt is sent to your registered email address upon purchase.

How can I return an item?

You can return an item by logging into your account, going to "Order History," selecting the item, and following the return instructions. For further assistance, contact our customer service.

Will you restock items indicated as “out of stock?”

Yes, we often restock popular items. You can sign up for notifications on the product page, and we’ll alert you when it’s back in stock.

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